πŸ“ˆ
Zocdoc Command Center
VIP Medical Group β€’ Vein Treatment Clinic β€’ Pain Treatment Specialists
Invalid credentials
πŸ“ˆ
Zocdoc Command Center VIP Medical Group β€’ VTC β€’ PTS
73
Strategic Health
πŸ”” 12
πŸ‘€ VIP β–Ύ
🎯 Command Center
πŸ‘¨β€βš•οΈ Provider QA 5
πŸ“ Location Ramp
πŸ” Search Audit
⭐ Reviews/Badges
πŸ“… Scheduling/APP
πŸ₯ Insurance/Visit QA 3
πŸ’° Spend/ROI
πŸ“„ Invoice Audit
πŸ“ž Rep Escalations
Total Profiles
47
↑ 2 this month
Live Locations
38
↑ 1 this month
Live APP Profiles
12
Critical Issues
5
Missing Calendars
3
Wrong Specialty
2
Insurance Drift
4
Visit Reason Drift
2
Invoice Discrepancy
$847
Review Growth MTD
+23
Badge-Ready
8
Bookings MTD
312
↑ 8% vs LM
80
Profile Integrity
↑ 3 from last week
65
Search Visibility
Needs improvement
75
Booking Readiness
Good
60
Review Strength
Below target
85
Badge Readiness
8 eligible
70
Sponsored Efficiency
Monitor closely

🚨 Priority Alerts

Initial Setup
Setup
27 provider profiles loaded - awaiting first audit
VTC: 16 profiles β€’ PTS: 11 profiles
Info
4 doctors have dual profiles (VTC + PTS)
Dr. Bulat, Dr. Deygoo, Dr. Mele, Dr. Lombardi
Info
Visit reason audit rules configured
32 approved reasons β€’ 9 blocked reasons per Dr. Hanna
Info
Practice pages verified
VTC: 64218 β€’ PTS: 58745

πŸ“‹ System Status

βœ“
27 Zocdoc profiles imported
Today
βœ“
Visit reason rules configured (Dr. Hanna approved list)
Today
⏳
Awaiting first profile audit run
Pending
⏳
Reviews/ratings data pending collection
Pending

πŸ“‹ Priority Action Queue

Verify all specialties match approved list
Change from General Surgery β†’ Vascular Surgery
Run first profile audit
27 profiles need specialty, insurance, visit reason verification
Collect review counts & ratings
All 27 profiles need review data
Verify calendar status
Check live scheduling for all providers
Add remaining doctors
Still missing: McKinley, C. Novak, M. Nguyen, Schoenfeld, Kum, Manshaii
Confirm dual-profile assignments
Verify VTC vs PTS for Bulat, Deygoo, Mele, Lombardi

πŸ‘¨β€βš•οΈ Provider Profile QA Matrix

Provider Specialty Reviews Insurance Visit Reasons Calendar Badge Score Status
Dr. George Hanna, MD
PTS β€’ ID: 276949
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Sareh Rajaee, MD, MPH
VTC β€’ ID: 311473
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Walter Lech, MD
VTC β€’ ID: 346602
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Lisa Alford, MD, FACS
VTC β€’ ID: 444522
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Andrew Cortes, MD
VTC β€’ ID: 394260 β€’ UFE Specialist
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Gulshan Sethi, DO
VTC β€’ ID: 498495
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Farshid Etaee, MD
VTC β€’ ID: 517872
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. James Chalk, MD
VTC β€’ ID: 683982
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Jonathan Hemli, MD
VTC β€’ ID: 498523
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Martin Tyson, DO
VTC β€’ ID: 643484
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Zalekha Shair, MD
VTC β€’ ID: 346603
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Todd Kobrinski, DO, MS
VTC β€’ ID: 349300
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Jack Bulat, MD
VTC β€’ ID: 523748 ⚑ Dual Profile
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Jeffrey Deygoo, MD
VTC β€’ ID: 450855 ⚑ Dual Profile
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Kyle Mele, MD
VTC β€’ ID: 710667 ⚑ Dual Profile
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Laura Lombardi, MD
VTC β€’ ID: 474877 ⚑ Dual Profile
βœ“ Vascular Surgery -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Shane Volney, MD
PTS β€’ ID: 656224
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Kimberly McFarland, MD
PTS β€’ ID: 481533
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Juan Montoya, MD
PTS β€’ ID: 589642
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Kamran Saraf, MD
PTS β€’ ID: 350583
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Sahil Patel, DO
PTS β€’ ID: 464777
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Shaun Cole, MD
PTS β€’ ID: 667170
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Joshua Kindelan, MD
PTS β€’ ID: 599061
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Jack Bulat, MD
PTS β€’ ID: 553855 ⚑ Dual Profile
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Jeffrey Deygoo, MD
PTS β€’ ID: 322571 ⚑ Dual Profile
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Kyle Mele, MD
PTS β€’ ID: 704700 ⚑ Dual Profile
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit
Dr. Laura Lombardi, MD
PTS β€’ ID: 294535 ⚑ Dual Profile
βœ“ Pain Medicine -- ⭐ -- Audit Needed Audit Needed Audit Needed Audit Needed -- πŸ“‹ Audit

πŸ“ Location Ramp Board

Location Providers APPs Calendars Specialty Insurance Reviews Bookings MTD Recommendation
VTC Manhattan Midtown
Vein Treatment Clinic
5 2 4/5 βœ“ βœ“ 127 avg 4.8 45 πŸ”§ Fix Calendar
VTC Brooklyn Downtown
Vein Treatment Clinic
4 1 4/4 βœ“ βœ“ 89 avg 4.7 38 πŸš€ Ramp Now
VTC Queens Flushing
Vein Treatment Clinic
3 1 3/3 βœ— ⚠ 56 avg 4.6 22 πŸ“ž Rep Escalation
PTS Bronx Fordham
Pain Treatment Specialists
2 0 2/2 βœ“ βœ— 23 avg 4.5 15 πŸ”§ Fix Insurance
VTC Long Island - NEW
Vein Treatment Clinic
2 0 0/2 Pending Pending 0 0 ⏸️ Setup Required
PTS Staten Island
Pain Treatment Specialists
2 1 2/2 βœ“ βœ“ 18 avg 4.9 12 ⏸️ Get Reviews
VTC New Jersey Paramus
Vein Treatment Clinic
3 1 3/3 βœ“ βœ“ 67 avg 4.7 28 πŸš€ Ramp Now

πŸ” Search & Surface Audit

Query Tested Market Insurance Filter Provider Found? Position Competitor Instead? Issue
"vein doctor" Manhattan Aetna PPO βœ“ Yes #3 β€” β€”
"varicose vein treatment" Brooklyn United βœ“ Yes #1 β€” β€”
"spider vein removal" Queens Cigna βœ— No β€” USA Vein Clinics Wrong specialty
"leg pain doctor" Bronx Medicare ⚠ Low #8 Metro Vein Centers Low reviews
"vascular surgeon" Manhattan BlueCross βœ“ Yes #2 β€” β€”
"vein clinic near me" Staten Island Any βœ— No β€” CVR No availability
Total Reviews
487
↑ 23 this month
Avg Rating
4.7
Badge Eligible
8
Under 10 Reviews
6

⭐ Review & Badge Status by Provider

Provider Reviews Rating Gap to 20 Badge Status Last Wave Action

πŸ“… Schedule / APP / Double Mapping Status

Provider Calendar Slot Length Next Available Double Mapped APP Attached Issues

πŸ₯ Insurance Integrity Audit

Provider Approved Plans Active Plans Unauthorized Blocked Live

πŸ“‹ Visit Reason Integrity (VTC Approved: 32 reasons)

Provider Approved Active Unauthorized Found Missing High-Impact
PTS Providers 28 31 "Ultrasound" (generic) βœ“ None

🚫 UNAUTHORIZED VISIT REASONS (Flag if found):

Edema Thrombosis Ultrasound (generic) Pain in Extremities Surgery Consultation Vascular Surgery Consultation Interventional Radiology Consultation Blood Vessel Inflammation
Total Spend MTD
$12,450
Bookings MTD
312
Cost per Booking
$39.90
Fulfilled Initials
267
85.6% show rate

πŸ’° Spend Efficiency by Location

Location Spend Bookings Cost/Booking Fulfilled Cost/Fulfilled Efficiency
Brooklyn $3,200 98 $32.65 89 $35.96 Excellent
Manhattan $4,500 112 $40.18 94 $47.87 Good
Queens $2,800 58 $48.28 45 $62.22 Review
Bronx $1,950 44 $44.32 39 $50.00 OK

⚠️ Invoice Discrepancy Detected

Invoice Amount
$13,297
Expected Amount
$12,450
Discrepancy
+$847

πŸ“„ Monthly Invoice History

Month Invoice Expected Discrepancy Verified Verified By
March 2026 $13,297 $12,450 +$847 Pending β€”
February 2026 $11,890 $11,890 $0 βœ“ Yes Cat N.
January 2026 $10,450 $10,200 +$250 βœ“ Resolved Cat N.

πŸ“ž Rep Escalation Tracker

Issue Date Opened Owner Escalated To SLA Age Status Impact
Pending first audit Mar 3 Kelsey Rep: John D. 3 days In Progress High
1199 insurance re-added (3 providers) Mar 4 Cat Support Ticket 2 days Awaiting Response Critical
New location setup: Westchester Feb 28 Ama Rep: John D. 6 days Delayed Medium
Invoice discrepancy Jan 2026 Feb 10 Cat Billing Support β€” βœ“ Resolved β€”